Managed Services for Future Ready Nonprofits
In this webinar, we answer the question: What are managed services and how do I benefit from them? Joined by Carey Stanley of One22 Resource Center, Idealist Consulting’s Sr. Client Success Manager and Director of Service Delivery dive into managed services—what it is, why organizations choose it, and how it plays out in real partnerships.
Here’s what you can expect to hear in this session:
Managed services are more than a ticket queue
This model allows us to continuously show up and meet you not only where you are now, but also where you want to be down the road. With a bench full of experts, managed services is about ensuring your system keeps supporting your team, your vision, and your impact.
Managed services & Salesforce
Salesforce is changing fast. With the advent of Agentforce Nonprofit and a new roster of AI capabilities, a technology partner supports organizations in actively evolving with these changes. Whether you’re on Nonprofit Success Pack (NPSP) or have made the migration to Agentforce Nonprofit, managed services can help organizations get the most out of their platforms.
Managed services & AI
AI is incredibly iterative, so it is important to have a support model that helps adoption succeed through continuous testing and adjustment. Managed services is the model built for exactly this kind of work. Rather than break-fix support, it is an active, ongoing partnership where we iterate with you continuously, delivering new agents, fine tuned prompts, expanding data, context sources, and team onboarding as your use of AI tools grows.
Our work with One22 Resource Center
Hear directly from One22’s Director of Operations on their almost decade-long partnership with Idealist Consulting. Carey talks through how the managed services relationship has had various impacts on their organization, from thought partnership and depth of expertise to the benefits of a flexible model and more.
