SupportWe are here to support you before, during, and after the job is done.
Tech Support: We fix and optimize Salesforce to give you the help you need, when you need it. This is Salesforce support without having to pay for consulting hours up front, based on a pay-as-you-go system that will help control unforeseen costs.
Webinars and Whitepapers: We offer quarterly webinars on Salesforce basics for the ‘Accidental Admin” to help people build their Salesforce foundation including report building, campaign management, and more. Additionally, we host webinars based on customer feedback and popular topics in the Power of Us HUB. We also publish in-depth whitepapers on various industry topics.
Customized Training: Each of our Salesforce implementation projects includes time to train your staff on the specifics of your new system as well as help your organization navigate adoption on your own. If you’re looking into Marketing Automation, we offer strategy consulting to set you up for success and help you make the most of the tools at your disposal.
CRM Optimization: Over time, every database requires attention to keep up with changes in business process, technology advancements, and evolving organizational goals. We'll help you analyze the state of your CRM, outline it's strengths and weaknesses, determine solutions, and put them in place. Learn more about optimization here and check out a great example of optimization from the American Himalayan Foundation.